Queue Management System is a kiosk based system. It is used to control queues. Queues of people form in various situations and locations in a queue area.

Kiosk based queueing systems are often used for medical, banking and many governmental service locations. As people arrive, they enter basic information into a kiosk about themselves and the reason for their visit. The information is organized and presented to staff to allow for faster customer response. Kiosk based systems also include an information tracking system for the business report on statistics such as wait times, the volume of traffic and staff performance.

Main Benefits:

• Improved Customer Experience
  • Bypassing long queues
  • Reduced cost of service
• Enhance Staff Performance
  • Improved customer handling
  • More customer acquisitions
  • Decrease error rates
• Monitoring Service Efficiency
  • Monitors employees efficiency
  • Generate graphs and reports of business performance
• Increase Customer Loyalty
  • Customer retention
  • Customer referral